Help

Logging In

To log into your Facebook account:

  1. Make sure no one else is logged into Facebook on your computer
    • To log someone else out, click  at the top right of your Facebook homepage and select Log Out
  2. Go to the top of www.facebook.com and enter one of the following:
    • Email address: You can log in with any email address that's listed on your Facebook account
    • Username: You can also log in with your username
    • Phone number: If you have a mobile phone number confirmed on your account you can enter it here (skip the zeros before the country code and any symbols)
  3. Enter your password
  4. Click Log In

Still having trouble? Check out these troubleshooting tips.

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If you're having trouble logging into your Facebook account here are a few things to try first:

  • Forgot your password? Learn how to reset it.
  • Forgot your login email address? You can also log in with your username or phone number.
  • Review the known login issues for troubleshooting tips and more information about specific login issues.

If the troubleshooting tips above don't fix the problem, get help recovering your account.

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Make sure that you've added your correct mobile number to your Facebook account. If you entered the wrong number, you can correct your information and have the text message (SMS) resent.

In some countries, you may need to wait up to 12 hours before you receive the code. We're working with mobile carriers to resolve this issue.

If you've followed the above steps and are still having trouble receiving the text message with your confirmation code, let us know.

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To log out of Facebook:

  1. Click  at the top right of any Facebook page
  2. Select Log Out
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We want to make sure that you're the only person with access to your account. If you think your account was hacked, or taken over by someone else, we can help you secure it.

Your account may have been hacked if you notice:

  • Your email or password has been changed
  • Your name or birthday has been changed
  • Friend requests have been sent to people you don't know
  • Messages have been sent that you didn't write
  • Posts have been made that you didn't create

You can also review these tools and tips to help keep your account safe.

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If an account you created is still on Facebook, we can help you find it. You'll need to know an email address, a phone number or the username associated with your account. You may also be able to find the account using your name and the name of someone you're friends with on Facebook.

Once you find the account, you can reset your password. You can then continue using your account or delete it.

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To learn how to make your browser forget a saved password or login information, click the link for the browser you're using:

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Managing Your Password

If you know your current password, you can change it:

  1. Click  in the top right corner of any Facebook page and select Settings
  2. Click Password
  3. Type your current and new passwords
  4. Click Save Changes

Still having trouble? Check out these related topics:

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When you create a new password, make sure that it's at least 6 characters long. Try to use a complex combination of numbers, letters and punctuation marks.

If you see a message letting you know the password you entered isn't strong enough, try mixing together uppercase and lowercase letters or making the password longer.

The password you create should be easy for you to remember but hard for someone else to figure out. For extra security, your Facebook password should be different than the passwords you use to log into other accounts, like your email or bank account.

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